WEBplorer is only a listings site for online shops, we have no power over any of the retailers listed except removing them from our listings. Should you run into any problems with any of the shops listed in WEBplorer there are a number of things you can do.

You can e-mail WEBplorer and we will remove the listing from our database.

You can contact your bank\credit card company and explain the situation so you can cancel the payment.

You can seek further advice, try some of the links below.

• Online Shopping Rights

• Trading standards

• Office of fair trading

• Consumer direct